Business Intelligence Standard Edition One – Support for License
March 11th, 2010 | by admin |
Oracle Business Intelligence Standard Edition One – One Year Software License Update & Support. This is support only. Licenses must be purchased separately. Price is per license.Software Update & Support Includes:Program updates, fixes, security alerts, and critical patch updatesTax, legal, and regulatory updatesUpgrade scriptsCertification with most new third-party products/versionsMajor product and technology releases, which includes general maintenance releases, selected functionality releases, and documentation updatesAssistance with service request 24 hours per day, 7 days a weekAccess to OracleMetaLink, Skywire Online Support Portal, ClearApp Support Portal, POINT Support Portal, or AVT Support Portal (24 x 7 web-based customer support systems), including the ability to log service requests online, unless stated otherwiseAccess to OracleMetaLink, Skywire Online Support Portal, ClearApp Support Portal, POINT Support Portal, or AVT Support Portal (24 x 7 web-based customer support systems), including the ability to log service requests online, unless stated otherwise Non-technical customer service during normal business hours For Skywire programs, web-based support is provided through the Skywire Online Support Portal. For ClearApp programs, web-based support is provided through the ClearApp Support Portal. For Primavera programs, web-based support is provided through the POINT Support Portal. For Advanced Visual Technology programs, web-based support is provided through the AVT Support Portal. For all other Oracle programs, unless stated otherwise, web-based support is provided through OracleMetaLink.
powered by Yahoo shopping